WhatsApp Online Privacy Concerns: Is this real or just a storm in a teacup?

29 January 2021

By Dr Jabu Mtsweni and Dr Noxy Gcaza

It is our view that there is ‘a false sense of online privacy’ when users opt-in to provide their personal information in order to use free online services, which indicates a lack of online privacy understanding and awareness. As the common saying goes, "If you're not paying for something, you're not the customer; you're the product being sold".
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